Privacy Policy - Healthy Ageing Platform Ltd
Healthy Ageing Platform Ltd (“we”, “us”, or “our”), located at Σόλωνος 20, 3035, Limassol, Cyprus, is responsible for the processing of personal data as described in this Privacy Policy.
We take the careful handling of your personal data very seriously. Personal data is processed and secured with care. In processing your data, we comply with the requirements of the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect and use your data in accordance with GDPR.
This Privacy Policy applies to our website https://healthyageingplatform.com, our online training platform, and related services.
Last updated: 12-01-2026
1. Use of Personal Data
When you register as a member or use our website and platform, you may provide personal data. We collect and use personal data that you provide directly, such as when you:
Register as a member
Subscribe to newsletters
Purchase or pay for services
Contact us via email, phone, or online forms
We will not use your personal data for purposes other than those described in this policy, unless you have given prior consent.
2. Types of Data Collected
When using our services, we may collect the following types of personal data:
First and last name
Address information
Phone number
Email address
IP address
Account login details (username, password)
Bank or payment information
Other personal data you actively provide (e.g., completing your profile, messages, or phone contact)
Data about your activities on our platform (e.g., exercises completed, program progress)
Browser and device type
3. Legal Basis for Processing
We process your personal data for the following purposes:
Managing your membership and subscription
Handling payments and invoicing
Sending newsletters and updates regarding services and new programs
Contacting you regarding platform use or support
Analyzing platform behavior to improve services and tailor offerings
Complying with legal obligations, including taxation
We collect personal data based on legitimate interests or your consent, which you may withdraw at any time.
4. Data Retention
We retain personal data as long as necessary to fulfill the purposes described in this Privacy Policy. For members and platform users, personal data is generally retained for 7 years after the end of membership to comply with legal obligations.
5. Your Rights
You have the right to:
Access the personal data we hold about you
Request corrections if your data is inaccurate
Object to processing
Request deletion of your data
Withdraw consent at any time
To exercise your rights, contact us via email. We may need to verify your identity. We will respond promptly in accordance with GDPR. If you are not satisfied, you can lodge a complaint with the relevant supervisory authority in Cyprus.
6. Sharing Data with Others
We will not share your personal information with third parties without your consent, except:
When necessary to provide our services (e.g., payment processors, IT service providers)
When required by law
All third parties are required to protect your data in accordance with GDPR.
7. International Data Transfers
We may transfer personal data outside the European Economic Area (EEA) for the purposes described. Transfers will be safeguarded appropriately. Transfers to countries recognized by the European Commission as providing adequate protection may occur.
8. Analytics
Data may be used for statistical analysis via tools like Google Analytics or similar services to optimize our platform. Where possible, data is pseudonymized.
9. Cookies
We use cookies to provide relevant and personalized information, enhance user experience, and analyze platform usage. Cookies include:
Functional cookies (e.g., login, caching, video playback)
Analytical cookies (for platform optimization)
Cookies are generally stored for the duration of your session. Your IP address may also be logged for security and platform management. Cookies do not personally identify you unless you provide personal data while using the same IP address.
You can disable cookies in your browser settings or delete previously stored cookies.
10. Security
We ensure your personal data is protected against loss, unauthorized access, or unlawful processing. Measures include:
Logical access control, passwords, and possible two-factor authentication
Data encryption
Pseudonymization of personal data
Use of Virtual Private Servers (VPN) accessible via SSH keys
Data transfers only over SSL
Purpose-bound access restrictions
Verification of authorized access
11. Contact Us
For questions regarding this Privacy Policy or your personal data, please contact:
Healthy Ageing Platform Ltd
Σόλωνος 20, 3035, Limassol, Cyprus
Email: info@healthyageingplatform.com